Tembusu Institute Pte. Ltd.

Assistant Tech Manager

SingaporeFull-time
SGD 3,500 - SGD 4,500 monthly
About the Job
Key Responsibilities:
  • Oversee management, maintenance, and optimization of ERP system (Marve-ll) and business software applications
  • Administer user access rights, account creation, and removals across all platforms and SaaS tools
  • Monitor critical systems daily (ERP, WiFi, CCTV, Active Campaign) to ensure uptime and rapid issue resolution
  • Manage IT assets, procurement, deployment, software updates, and secure disposal of hardware
  • Oversee network infrastructure, WiFi, printers, CCTV, and access systems
  • Manage bug reporting workflow and liaise with vendors for issue resolution
  • Identify system enhancements and drive implementation
  • Negotiate with vendors and lead procurement processes
  • Administer government systems (TPGateway, Corpass) and ensure compliance
  • Serve as PDPA Officer for data protection and privacy compliance
  • Lead and manage the Technology Team with guidance and oversight
  • Act as primary contact for technology-related enquiries
  • Support company events with technical setup and assistance
  • Serve as Fire Warden and BizSafe Officer

What We're Looking For:
  • Diploma/Bachelor's in IT, Computer Science, or related field
  • 3-5 years in IT support, systems administration, or technology management
  • Experience with ERP systems and user access management
  • Proficiency in Windows/Mac, network administration, and cloud platforms
  • Knowledge of data management tools (Alteryx, PowerBI, Excel)
  • Understanding of PDPA and cybersecurity best practices
  • Excellent problem-solving, communication, and leadership skills
  • Detail-oriented, proactive, and customer-service focused
  • Valid driving license advantageous